Policies
Welcome to Abby Rose Designs! Every piece I make is created by hand, with intention and care. Because of the nature of handmade jewelry, I have a few policies in place to keep things clear and stress-free.
Returns & Exchanges
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All purchases are final sale. Since items are made to order, I’m unable to accept returns or issue refunds.
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If something isn’t quite right, please reach out within 7 days of delivery. In certain cases, I may be able to offer an exchange or adjustment at my discretion.
Order Timelines & Shipping
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Orders that are ready to ship typically go out within 3–6 business days.
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For custom or made-to-order jewelry, please allow 7–10 business days for creation before shipping. Each piece is carefully handcrafted, and I appreciate your patience as I work to bring your jewelry to life.
Jewelry Care
Your jewelry is meant to be cherished, but like all handmade items, it deserves gentle treatment. To help your piece last:
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Avoid wearing it while swimming, exercising, or doing hands-on work.
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Store it safely when not in use.
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Clean it gently with a soft cloth to keep its shine.
Thank You
Supporting a handmade business means the world. Every order makes a real difference, and I’m always here if you have questions or need guidance on caring for your jewelry.